3M Personal Safety Division is issuing a product advisory related to 3M™ PELTOR™ ComTac™ V and VI Headset identification labels on headsets produced from July 22, 2022 to October 21, 2022.
Impacted Dates: 7/22/2022 – 10/21/2022
Dear Valued Customer, as part of 3M's ongoing commitment to delivering high-quality safety equipment, we are notifying our customers of a Product Advisory relating to label traceability on certain 3M™ PELTOR™ ComTac™ V and VI Headsets. More specifically, labels on headsets produced from July 22, 2022 to October 21, 2022 have demonstrated varying levels of durability that could result in a loss of the printed regulatory and/or serial number traceability information related to the headset. The label traceability does not impact the functional performance of the product.
3M™ PELTOR™ ComTac™ V and VI Headsets manufactured before July 22, 2022 or after October 21, 2022 are not affected by this Product Advisory.
Step 1: Determine if your product is affected by this Product Advisory by looking at the earcup print on the headset, if the product is marked ComTac V or VI (Figure 1) on the earcup, continue to step 2. Any other ComTac products are not a part of this notice and no additional action is required.
Step 2: Find the label on the right earcup (see Figure 2). Review the print quality and if the information appears to be wearing away, then skip to step 4. If not, continue to step 3.
Step 3: Determine the if your unit is affected by this Product Advisory by reviewing the first 5 digits of the serial number (see red box in Figure 3). Product where the first 5 digits are between 22188 and 22294, are affected, continue to step 4. If the first 5 digits are not between 22188 and 22294, then the product is not affected and no additional action is required.
Step 4: If your product(s) is affected and you would like to request a new label(s), please contact 3M Technical Service at 1-800-665-2942, Option #1, for further assistance.
